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Employee ambassadorship : optimizing customer-centric behavior from the inside-out and outside-in by Lowenstein, Michael W., 1942-
New York, New York : Business Expert Press, 2017Call Number: Loading…
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Employee ambassadorship : optimizing customer-centric behavior from the inside-out and outside-in by Lowenstein, Michael W., 1942-
New York, NY : Business Expert Press, 2017
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Customer retention : an integrated process for keeping your best customers by Lowenstein, Michael W., 1942-
Milwaukee, Wis. : ASQC Quality Press, 1995Call Number: Loading…
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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior by Lowenstein, Michael W., 1942-
Milwaukee, Wisconsin : ASQ Quality Press, 2011Call Number: Loading…
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The customer loyalty pyramid by Lowenstein, Michael W., 1942-
Westport, Conn : Quorum, 1997Call Number: Loading…
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Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications by Lowenstein, Michael W., 1942-
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014
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Customer winback how to recapture lost customers and keep them loyal by Griffin, Jill
San Francisco : Jossey-Bass, 2001Other Authors: “…Lowenstein, Michael W., 1942-…”
1st ed.
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Customer winback : how to recapture lost customers and keep them loyal by Griffin, Jill
San Francisco : Jossey-Bass, 2001Other Authors: “…Lowenstein, Michael W., 1942-…”
1st ed.
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