Toyota culture : the heart and soul of the Toyota way

Toyota culture : the heart and soul of the Toyota way /

"Toyota Culture examines the "human systems" that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its p...

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Bibliographic Details
Main Author: Liker, Jeffrey K.
Corporate Author: Center for Quality People and Organizations
Other Authors: Hoseus, Michael
Format: Book
Language:English
Published: New York : McGraw-Hill, [2008]
Subjects:
Toyota Jidōsha Kabushiki Kaisha.
Corporate culture > Case studies.
Organizational effectiveness > Case studies.
Management > Case studies.
Automobile industry and trade > Case studies.
Automobiles, Foreign > Case studies.
Table of Contents:
  • The DNA of Toyota lies in its culture
  • The human systems model
  • Toyota way + local environment + purpose = success
  • Attract competent and trainable people
  • Developing competent and able people
  • Engaging competent and willing people in continuous improvement
  • Inspiring people to be committed to the company, family, and community
  • Work groups and team problem solving
  • Clean and safe workplace
  • Two-way communication and visual management
  • Servant leadership
  • Commitment and tools for stable employment
  • Fair and consistent HR policies and practices
  • Slow promotion and rewards for teamwork
  • Hoshin Kanri and floor management development system
  • Leveling up Toyota culture at Toyota Motor Sales
  • The Lexus and Scion stories
  • Developing your culture of quality people for long-term mutual prosperity.

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