Customer profitability and customer relationship management at RBC financial group (abridged) /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boston, MA :
Harvard Business School Publishing,
2002.
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| Subjects: |
| Item Description: | "9-102-072". "Rev.: November 13, 2002". |
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| Physical Description: | 20 pages ; 28 cm |
| Bibliography: | Includes bibliographical references. |