Cost-justifying usability : an update for an Internet age /

You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the timeguarantee a robust ROI!ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this co...

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Bibliographic Details
Other Authors:	Bias, Randolph G., Mayhew, Deborah J.
Format:	Electronic eBook
Language:	English
Published:	Amsterdam ; Boston : Morgan Kaufman, 2005.
Edition:	2nd ed.
Series:	Interactive Technologies.
Subjects:	User interfaces (Computer systems) Value analysis (Cost control) User-Computer Interface dissertations. Academic theses.
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