Creating customers for life /

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Bibliographic Details
Main Author: Scheuing, Eberhard E. (Eberhard Eugen), 1939-
Format: Book
Language:English
Published: Portland, Or. : Productivity Press, [1995]
Series:Management master series. Customer focus.
Subjects:

MARC

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264 1 |a Portland, Or. :  |b Productivity Press,  |c [1995] 
264 4 |c ©1995 
300 |a ix, 53 pages :  |b illustrations ;  |c 23 cm. 
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490 1 |a Management master series. Set 3, Customer focus 
504 |a Includes bibliographical references (p. 51). 
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650 0 |a Customer relations.  |0 sh 85034963  
650 0 |a Customer services.  |0 sh 85034965  
650 0 |a Consumer satisfaction.  |0 sh 85031490  
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