The five most important questions you will ever ask about your organization

The five most important questions you will ever ask about your organization /

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Suggests five questions leaders should use to evaluate their organization and make changes, covering mission, customers and their values, results, and plans.

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Bibliographic Details
Main Author: Drucker, Peter F. (Peter Ferdinand), 1909-2005
Other Authors: Collins, James C. (James Charles), 1958-, Kotler, Philip, Kouzes, James M., 1945-, Rodin, Judith, Rangan, V. Kasturi, Hesselbein, Frances
Format: Book
Language:English
Published: [New York] : San Francisco : Leader to Leader Institute ; Jossey-Bass, [2008]
Edition:[New edition].
Series:Leader to Leader Institute series
Subjects:
Nonprofit organizations > Management > Evaluation.
Organizational effectiveness > Evaluation.
Total quality management > Evaluation.
Online Access:Publisher description
Table of contents only
Table of Contents:
  • Why self-assessment? / Peter F. Drucker
  • Question 1 : what is our mission? / Peter F. Drucker with Jim Collins
  • Question 2 : who is our customer? / Peter F. Drucker with Philip Kotler
  • Question 3 : what does the customer value? / Peter F. Drucker with Jim Kouzes
  • Question 4 : what are our results? / Peter F. Drucker with Judith Rodin
  • Question 5 : what is our plan? / Peter F. Drucker with V. Kasturi Rangan
  • Transformational leadership / Frances Hesselbein
  • Self-assessment process
  • Suggested questions to explore.

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