The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service /

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obse...

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Bibliographic Details
Main Author: Toister, Jeff (Author)
Other Authors: Wayne, Roger, 1984- (Narrator)
Format: Electronic Audio
Language:English
Published: [Place of publication not identified] : Findaway World : Tantor Audio, [2020]
Subjects:
Online Access:Streaming audio (Wentworth users only)