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|a Smart things to know about knowledge management /
|c Thomas M. Koulopoulos, Carl Frappaola.
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|a Dover, N.H. :
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|c 1999.
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|a What is smart? -- Introduction: a smart history of the modern enterprise -- Fuel for innovation -- Cornerstones of knowledge -- Knoware: the technology of knowledge management -- The softer side of knowledge management -- Leading the knowledge-based organization -- What we don't know.
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