Balanced scorecard evolution : a dynamic approach to strategy execution /
"The best plan is useless without effective executionThe future of business has become so unpredictable that your five-year plan may be irrelevant next week. To succeed in the modern market, you must constantly assess your progress and adapt on the fly. Agility, flexibility, continual learning,...
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| Format: | Electronic eBook |
| Language: | English |
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Hoboken, New Jersey :
Wiley,
[2014]
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| Subjects: | |
| Online Access: | Full text (Emerson users only) Full text (Emmanuel users only) Full text (NECO users only) Full text (MCPHS users only) Access E-Book Full text (Wentworth users only) Full text (Wentworth users only) Full text (Wentworth users only) |
Table of Contents:
- Balanced Scorecard Evolution; Contents; Preface; LOOKING BACK AND LOOKING AHEAD; HOW IS THIS BOOK DIFFERENT?; WHO WILL BENEFIT FROM THIS BOOK?; HOW THE BOOK IS ORGANIZED; Acknowledgments; Chapter 1 What Exactly Is a Balanced Scorecard?; ORIGINS, AND A BRIEF HISTORY, OF THE BALANCED SCORECARD; BALANCED SCORECARD PERSPECTIVES; Customer Perspective; Internal Process Perspective; Learning and Growth Perspective; Financial Perspective; WHAT IS A BALANCED SCORECARD?; Objectives and Strategy Maps; Performance Measures and Targets; Strategic Initiatives.
- TELLING THE STORY OF YOUR STRATEGY THROUGH CAUSE AND EFFECTCause and Effect Linkages in Practice; Always Strive to Tell Your Strategic Story; KEY BALANCED SCORECARD QUESTIONS AND ANSWERS; What Is the Difference between a Balanced Scorecard and a Dashboard?; Does Balance Mean an Equal Number of Objectives and Measures in Each Perspective of the Balanced Scorecard?; What Version or Generation of the Balanced Scorecard Does This Book Cover?; Does the Balanced Scorecard Change?; How Important Is Terminology in a Balanced Scorecard Implementation?; NOTES.
- Chapter 2 Just Like the Boy Scouts: Be PreparedFIRST THINGS FIRST: WHY ARE YOU DEVELOPING A BALANCED SCORECARD?; ANSWERING THE QUESTION: WHY THE BALANCED SCORECARD AND WHY NOW?; POSSIBLE REASONS FOR LAUNCHING A BALANCED SCORECARD; SEND YOURSELF A POSTCARD FROM THE FUTURE; START WITH A PROVOCATIVE ACTION; OVERCOMING SKEPTICISM; BENEFITS OF A GUIDING RATIONALE; WHERE DO WE BUILD THE BALANCED SCORECARD?; CRITERIA FOR CHOOSING AN APPROPRIATE ORGANIZATIONAL UNIT; EXECUTIVE SPONSORSHIP: A CRITICAL ELEMENT OF ANY BALANCED SCORECARD PROGRAM; Securing Executive Sponsorship.
- SPONSORSHIP ADVICE FOR EXECUTIVESYOUR BALANCED SCORECARD TEAM; Choosing the Team; How Many People Should Be on Your Balanced Scorecard Team?; What Skill Sets Should Team Members Possess?; Team Member Roles and Responsibilities; Balanced Scorecard Team Members; Training Your Team; MANAGING THE BALANCED SCORECARD ON AN ONGOING BASIS: THE OFFICE OF STRATEGY MANAGEMENT; FUNCTIONS OF THE OFFICE OF STRATEGY MANAGEMENT; Initial Considerations in Establishing a Strategic Management Office; YOUR BALANCED SCORECARD DEVELOPMENT PLAN; The Planning Phase; The Development Phase.
- BE FAST, BUT BE THOUGHTFUL IN YOUR APPROACHDEVELOPING A COMMUNICATION PLAN TO SUPPORT YOUR BALANCED SCORECARD INITIATIVE; Communication: A Vital Link to Success; Why Communication Is Critical to Your Balanced Scorecard; A Guiding Rationale for Your Communication Plan; Key Elements of a Communication Plan; Evaluating the Effectiveness of Your Communication Efforts; Final Thoughts on Communication Planning; FINAL ASSESSMENTS TO MAKE BEFORE YOU BEGIN BUILDING A BALANCED SCORECARD; If You Already Have a Strategy Map or Balanced Scorecard of Measures, Are You Willing to Change It?