Customer loyalty : how to earn it, how to keep it /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
[2002]
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| Edition: | New and rev. ed. |
| Series: | Jossey-Bass business & management series.
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| Subjects: | |
| Online Access: | Contributor biographical information Publisher description Table of contents |