Essentials of operations management /
Discusses the major topics and strategies that relate to operations management. Covers #x93;modern#x94; subjects such as human resources in operations, facility location, "green" operations, and the balanced scorecard approach to operations. Includes end-of-chapter projects and exercises,...
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| Format: | Book |
| Language: | English |
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Thousand Oaks :
Sage Publications,
[2009]
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Table of Contents:
- Introduction to operations management and productivity
- Productivity and process analysis
- Operations strategy
- Managing the operations workforce
- The balanced scorecard approach to operations
- Total quality management
- Sustainable operations
- Forecasting and aggregate planning
- Scheduling for operations
- Facility location
- Facility layout and waiting lines
- Supply chain management
- Inventory management and purchasing
- Resource planning
- Project management
- Appendix: If the shoe fits: Wenzhou Aike Shoes Company, Ltd. / Bin Jiang and Patrick J. Murphy
- Rosenbluth: supply chain management in services / Sara Allan
- Wilkins, a Zurn company: material requirements planning / Renée Reid.