One size fits one : building relationships one customer and one employee at a time /

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Bibliographic Details
Main Author:	Heil, Gary, 1950-
Other Authors:	Parker, Tom, 1950 June 25-, Stephens, Deborah C. (Deborah Collins)
Format:	Book
Language:	English
Published:	New York : Van Nostrand Reinhold, [1997]
Subjects:	Consumer satisfaction. Customer relations.

Emerson

Holdings details from Emerson
Call Number:	HF5415.335 .H45 1997