The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service /

This book is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees, And explore ways to stra...

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Bibliographic Details
Main Author: Toister, Jeff (Author)
Format: Book
Language:English
Published: [San Diego, Calif.] : [Toister Performance Solutions], [2017]
Subjects:

Wentworth

Holdings details from Wentworth
Call Number: 658.812 .T65 2017