The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service /
This book is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees, And explore ways to stra...
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Format: | Book |
Language: | English |
Published: |
[San Diego, Calif.] :
[Toister Performance Solutions],
[2017]
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