A crack in the mug : can Starbucks mend it? /

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Bibliographic Details
Main Author:	Herriman, Michael
Corporate Author:	Starbucks Coffee Company
Format:	Book
Language:	English
Published:	London, Ontario, Canada : [publisher not identified], Ivey Publishing, 2008.
Subjects:	Customer services > Case studies. Product management > Case studies. Marketing > Case studies.

Emerson

Holdings details from Emerson
Call Number:	HF5415.15 .H477 2008