A crack in the mug : can Starbucks mend it?

A crack in the mug : can Starbucks mend it? /

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Bibliographic Details
Main Author: Herriman, Michael
Corporate Author: Starbucks Coffee Company
Format: Book
Language:English
Published: London, Ontario, Canada : [publisher not identified], Ivey Publishing, 2008.
Subjects:
Customer services > Case studies.
Product management > Case studies.
Marketing > Case studies.

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