The customer is key : gaining an unbeatable advantage through customer satisfaction /

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Bibliographic Details
Main Author: Lele, Milind M.
Other Authors: Sheth, Jagdish N.
Format: Book
Language:English
Published: New York : Wiley, [1987]
Subjects:
Description
Physical Description:xii, 260 pages : illustrations ; 24 cm
Bibliography:Includes bibliographical references and index.
ISBN:0471828599