The customer is key : gaining an unbeatable advantage through customer satisfaction

The customer is key : gaining an unbeatable advantage through customer satisfaction /

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Bibliographic Details
Main Author:	Lele, Milind M.
Other Authors:	Sheth, Jagdish N.
Format:	Book
Language:	English
Published:	New York : Wiley, [1987]
Subjects:	Consumer satisfaction.

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