Starbucks : delivering customer service /

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Bibliographic Details
Main Author:	Moon, Youngme
Corporate Author:	Starbucks Coffee Company
Other Authors:	Quelch, John A.
Format:	Book
Language:	English
Published:	Boston, MA : [publisher not identified], Harvard Business School Publishing, 2004.
Subjects:	Customer services > Case studies. Product management > Case studies. Marketing > Case studies.

Emerson

Holdings details from Emerson
Call Number:	HF5415.5 .M66 2004