Starbucks : delivering customer service

Starbucks : delivering customer service /

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Bibliographic Details
Main Author: Moon, Youngme
Corporate Author: Starbucks Coffee Company
Other Authors: Quelch, John A.
Format: Book
Language:English
Published: Boston, MA : [publisher not identified], Harvard Business School Publishing, 2004.
Subjects:
Customer services > Case studies.
Product management > Case studies.
Marketing > Case studies.
Description
Item Description:"9-504-016" -- t.p.
"Rev.: February 3, 2004" -- t.p.
Physical Description:20 pages ; 28 cm

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