Talking about Machines : an Ethnography of a Modern Job.

This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He...

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Bibliographic Details
Main Author:	Orr, Julian E. (Julian Edgerton), 1945-
Format:	Electronic eBook
Language:	English
Published:	Ithaca : Cornell University Press, 2016.
Series:	Collection on technology and work.
Subjects:	Xerox Corporation > Customer services. Photocopying machines > United States > Maintenance and repair. Mechanics > United States. Ethnology > United States.
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