Singapore Airlines : customer service innovation (A) /

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Bibliographic Details
Main Author:	Deshpande, Rohit
Corporate Author:	Singapore Airlines
Other Authors:	Hogan, Hal
Format:	Book
Language:	English
Published:	Boston, MA : Harvard Business School Publishing, 2005.
Subjects:	Product management > Case studies. Marketing > Case studies.

Emerson

Holdings details from Emerson
Call Number:	3 ANDERSON HF5415.15 .D472 2005