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  1. 1
    Xerox corporation : the customer satisfaction program

    Xerox corporation : the customer satisfaction program by Menezes, Melvyn A. J.

    Boston, MA : Harvard Business School Publishing, 1993
    Format: Book Chapter


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  2. 2
    Xerox : American samurai

    Xerox : American samurai by Jacobson, Gary

    New York : Macmillan, 1986
    Format: Book


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