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142541
Your brother in arms : a Union soldier's odyssey
Columbia, Mo. : University of Missouri Press, 2011Format: Electronic eBookFull text (Emerson users only)
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142542
Un Protestante en la España de Franco.
Carol Stream, IL : Tyndale House Publishers, 2014Format: Electronic eBookFull text (Emerson users only)
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142543
11ʹ09ʺ01 : September 11 : a film
[New York, New York] : First Run Features, 2002Format: Electronic VideoStreaming video (Emerson users only)
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142544
Elevating the public realm : addressing Manhattan's inevitable increasing density in pursuit of contributing another layer of public experience which parallels its vertical expansi...
2017Format: Thesis Book
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142545
The Oxford handbook of social work in health and aging
Oxford ; New York : Oxford University Press, 2016Table of Contents: “…Alkema -- Policies to protect the rights of older adults and support family caregivers / Joan K. …”
Second edition.
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142546
Conflict Management for Managers : Resolving Workplace, Client, and Policy Disputes.
Chichester : Wiley, 2012Table of Contents: “…Becoming a Collaborative Leader in a Noncollaborative Environment -- ADR in the Creation of Collective Bargaining Agreements -- Examples of Collaboration in Labor-Management Relations -- Conclusion -- Key Terms -- Suggested Supplemental Reading -- Discussion Questions -- Exercises -- Goal Setting -- Chapter 8 Designing Disputing Systems for Organizations -- Procedural Justice and Reducing Costs of Conflict -- Power, Rights, and Interests -- Values Underlie the Design -- General DSD Concepts and Practices -- Four Stages of DSD -- Sample Private Sector DSD -- Sample Public Sector DSD -- Disputing Systems in the Nonprofit Sector -- DSD in Small Organizations -- DSD Gone Wrong: Hooters of America, INC. -- Conclusion -- Key Terms -- Suggested Supplemental Reading -- Discussion Questions -- Exercises -- Goal Setting -- Part Three: Preventing and Resolving External Conflicts -- Chapter 9 Prevention and Resolution of Conflicts with Clients, Customers, and Vendors -- Rule One: A House Divided Will Not Stand -- Rule Two: Be Sure You Deliver What You Promise (Quality Products and Services) -- Rule Three: Improvements Require Monitoring -- Rule Four: Create Incentives for Desired Behaviors -- Rule Five: Empower Employees to Resolve Disputes at the Lowest Level Possible -- Rule Six: Avoid a Myopic Focus on New Customers Over Existing Ones -- Rule Seven: Devise, Evaluate, and Revise Systems -- Conclusion -- Key Terms -- Suggested Supplemental Reading -- Discussion Questions -- Exercises -- Goal Setting -- Chapter 10 Case Studies of Organizational Success Through Exemplary Customer Conflict Management -- Customer Satisfaction in a Sales Experience -- American Express: Relationship Care -- Customer Recovery Systems -- Toro: Turning Liability Into Ability -- Ritz-Carlton: Employee Empowerment for ''Delighted'' Customers -- Public and Nonprofit Sector Service Delivery.…”
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142547
Reparations and victim support in the International Criminal Court
Cambridge ; New York : Cambridge University Press, 2012Table of Contents: “…The law relating to the treatment of aliens -- D. International human rights law -- E. International humanitarian law. 1 International armed conflicts; 2 non-international armed conflicts -- F. …”
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142548
Deliberate prose : selected essays, 1952-1995
New York : HarperCollins Publishers, 2000Table of Contents: “…(1978) ; Introduction to "Smoking Typewriters" (1981) ; Outline of Un-American Activities (1983) -- Vietnam and political conventions : Statement written for Authors Take Sides on Vietnam (1967) ; 1968 Chicago Democratic National Convention (1968) ; All Is Poetry (1968) ; Television Address (1972) -- International : Declaration of Three (1982) ; China Trip (1985) ; Statement to The Burning Bush (1963) ; Thoughts and Recurrent Musing on Israeli Arguments (1974) ; Statement Concerning Dissident Human Rights (1985) ; An Indirect Encounter: India (1964) -- pt. 2. …”
First edition.
Format: Book
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142549
Portraits of hope : Armenians in the contemporary world
New York : Berghahn Books, 2007Table of Contents: “…La Femme révoltée : Human Rights Activist and President of the Armenian PEN-Club, Anna Hakobyan (Yerevan); Rainer Hermann Chapter 15. …”
1st English ed.
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142550
Handbook of Active Ageing and Quality of Life From Concepts to Applications
Cham : Springer International Publishing : Imprint: Springer, 2021Table of Contents: “…What Should Guarantee Pensions Systems Designed with a Human Rights Based Approach? (Sol Minoldo, Enrique Peláez) -- Chapter 13. …”
1st ed. 2021.
Format: Electronic eBookFull text (Wentworth users only)
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142551
The SAGE handbook of inclusion and diversity in education
London [England] :; Boston, Massachusetts : SAGE Publications,; Credo Reference, 2019; 2020Table of Contents: “…Psychological inclusion: considering students ' feelings of belongingness and the benefits for academic achievement / Alisha M. B. Braun; 7. Human rights, inclusive education and inter-cultural competence / Derrick Armstrong and Ann Cheryl Armstrong; 8. …”
[Enhanced Credo edition].
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142552
Learning Microsoft Cognitive Services.
Packt Publishing, 2017Table of Contents: “…Json -- NAudio -- Definitions -- Grant of Rights -- Conditions and Limitations -- Index.…”
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142553
EU competition law, the consumer interest and data protection : the exchange of consumer information in the retail financial sector
Cham : Springer, 2014Format: Electronic eBookFull text (Wentworth users only)
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142554
Duets. II
New York, NY : RPM Records/Columbia, 2011Format: Audio
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142555
Undergraduate research and the academic librarian : case studies and best practices
Chicago, Illinois : Association of College and Research Libraries, 2017Format: Book
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142556
Pediatric incontinence : evaluation and clinical management
Chichester, West Sussex : Wiley Blackwell, 2015
1st.Format: Electronic eBookFull text (Emerson users only)
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142557
Social theory : the multicultural and classic readings
Boulder, Colo. : Westview Press, 1993Format: Book
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142558
Contemporary directions in psychopathology : scientific foundations of the DSM-V and ICD-11
New York : Guilford Press, 2010Format: Electronic eBookFull text (Emerson users only)
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142559
Indonesian Primates
New York, NY : Springer New York : Imprint: Springer, 2010Format: Electronic eBookFull text (Wentworth users only).
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142560
Global water : issues and insights
Acton, Anu, A.C.T. : ANU Press, 2014Format: Electronic eBookFull text (Emerson users only)
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