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    The Nordstrom way to customer experience excellence : creating a values-driven service culture

    The Nordstrom way to customer experience excellence : creating a values-driven service culture by Spector, Robert, 1947-, Reeves, Breanne O., 1980-

    Hoboken, New Jersey : John Wiley & Sons, Inc., 2017
    Third edition.
    Format: Electronic eBook
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    The Nordstrom way to customer experience excellence : creating a values-driven service culture

    The Nordstrom way to customer experience excellence : creating a values-driven service culture by Spector, Robert, 1947-, Reeves, Breanne O., 1980-

    Hoboken, New Jersey : Wiley, 2017
    Third edition.
    Format: Electronic eBook
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