Benchmarking the management of operations and information systems /

This e-book is designed to encourage researchers and practitioners in looking at ways that operations and information systems could be managed more effectively, and highlights in detail how improvement could be achieved. It comprises contributions from researchers in Australia, Finland, Hong Kong, U...

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Bibliographic Details
Other Authors:	Koh, Siau Ching Lenny, Saad, S. M.
Format:	Electronic eBook
Language:	English
Published:	Bradford, England : Emerald Group Pub., ©2007.
Series:	Benchmarking ; v. vol. 14, no. 1.
Subjects:	Benchmarking (Management) Total quality management.
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